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 Frequently Asked Questions 
  • Why are your prices so low?
    TWS employs a business plan aimed at getting the job done without wasting time in areas where we believe streamlining can be achieved. Through the systems TWS has in place, we can produce a product with fewer man hours and the same result.
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  • What if I don't like the final result?
    TWS will use all details provided by our clients from both documentation and noted conversational requests completed prior to site construction. Clients can take as long as they like in completing this preliminary stage, but after construction is complete the alteration fee's will apply beyond the free monthly support to that account and the 1 week post completion adjustment frame.
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  • Can I change anything I like once the site is complete?
    Yes. Any features within your site are fully flexible and can be altered within the TWS framework at no charge within the 1st week operational, or at the hourly rate after the first week has lapsed.
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  • Can I upgrade my account once construction is complete?
    Yes. Changing your plan up from express to ecommerce is a simple process involving the input of your products into your site and activating the shopping cart. This will be charged at the hourly alteration rates.
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  • Can I downgrade my account once construction is complete?
    Yes. But changing your plan down from ecommerce to express will involve removal of products. Ensure this is what you want, as once they are removed they must be mannually re-enetered at your expense.
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  • Why do I have to pay an ongoing fee?
    This is to cover the cost of maintaining your website 'space' on the internet. This can be thought of as the rent for your site. Within this fee are services as outlined in the 'Maintenance Details' page under 'Prices'. The larger fee's apply due to increased maintenance and inclusions on larger ecommerce facilities.
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  • Can I get a refund if I am still not satisfied?
    Preferably you would cancel your order at any time before site construction commences as this stage is time consuming and laboursome. TWS does understand that circumstances change, therefore we offer a 30 day money back guarantee from construction commencement.
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  • How much of the work is done in-house?
    TWS employs staff at all levels of the design and construction process. Maintenance and level 3 programming of back office is carried out by our American partner. Level 1 and 2 support is based in Australia.
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  • What makes TWS different from other web developers?
    TWS strives for efficient use of man hours then passing on these savings to our clients. The aim is for a turnaround within two week's of preference submission. Other developers happpily spend several weeks designing and customising a product that will cost the customer tens of thousands of dollars. We think there is a better way.
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DIY Web Design - Make Your Own Web Site - Do It Yourself Web Design - Website Builder

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Complete Website
& Ecommerce Solution

  • Website Builder
  • Web Site Hosting
  • Unlimited pages
  • SE Submission
  • Shopping Cart
  • Secure Checkout

Free Trial...        Features...


Website & Ecommerce

Shopping Cart - 100% secure, latest technology ecommerce with product and inventory management.

Upsell & Related Products - Choose related/upsell products to appear on the product detail and shopping cart pages.

Message Board - Incorporate an interactive forum into your website.

Popup Submenus - Java driven popup menus makes your site look even more profesional.

Search Engines - Automatic search engine website submission.

Calendar - Incorporate an interactive calendar into your website.

Ecommerce - Use advanced ecommerce features to enable downloadable products.

Free Trial...        Features...